Our Services

Platinum Health Care offers a broad array of back office services, including:

Our Services

Complete Accounts Receivable Package

that manages patient financial transactions for each facility at our off-site location. Our services include billing Medicare, Medicaid, Insurance and RUG Score Processing, while also creating private pay statements and handling collections. In addition, our AR department uses a structured system that reduces the workload for your facility by providing bank reconciliations, cost reports, and insurance audits. We also process therapy logs and manage trust accounts to help keep everything organized.


General Ledger Service

is provided on a monthly basis, including bank reconciliation which provides the customer with a second set of eyes off-site. Financial statements are also generated monthly and sent to the appropriate parties, including operating statements, general ledger and any other back-up requested by the customer.

Accounts Payable

utilizes our skilled office department to emphasize accurate general ledger coding prior to entering invoices and processing expense reimbursements. We also offer multiple payment types including, check and credit card. Our direct relationship with vendors helps us obtain multiple price bids, thereby allowing us to negotiate the best price and payment terms. This relationship conveniently makes us the point of contact for both you and vendors when dealing with any type of accounts payable questions or issues. Additionally, our monthly review and reconciliation of vendor’s statements alleviates any discrepancies with invoices.

Cost Reporting Functionality

is also available. We will interface with your accounting firm to ensure that they have the required documentation to process your cost reports in a timely manner.


Human Resource Services

has the ability to analyze your company’s spending from top to bottom. Utilizing years of experience in contract negotiations, as well as established relationships in the long-term care industry, we are able to help drive down your cost in numerous areas. Platinum Purchasing vendors give you the pricing you need and the personal customer service you deserve with no additional cost or minimums. By utilizing their years of experience in contract negotiations, as well as established relationships in the long-term care industry, Platinum Purchasing is able to drive down cost in numerous areas of your spending.


Purchasing

is also available. We work with Tandem HR to ensure that all of your human resource needs are taken care of. Our turn-key system guarantees that your payroll is processed in the most efficient way while providing a wide reporting library to meet any customer’s need. PHC can also provide background checks on both residents and employees depending on the requirements of your state. In addition our website includes job postings to help each facility fill any necessary positions.



IT Technical Support

provides end user support for information systems, as well as the purchasing and configuring of computer and network hardware. We use top notch help desk ticketing software to ensure your technical issues get solved within a timely manner.

HelpDesk@PlatinumHC.net




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Marketing and Media Resources

are offered to help your facility advertise locally and be well-recognized in the community. Our services include, print advertising, brochures, flyers, welcome packets, pictures, logo design, websites, video tours, commercials, social media and assistance with any additional marketing projects. The marketing services we provide will help strengthen your facility image and representation.



Wellness Program

Platinum Focus is an employee based wellness program which is geared towards producing a wellness culture. This program promotes healthy lifestyle changes and is uniquely designed to meet your specific wellness goals and needs. To us you’re not just an employee, but a valuable individual that deserves every opportunity to achieve a healthy lifestyle.

More Information

List of Facility Services

Our facilities offer a variety of the services listed below. If you are looking for information about a specific facility’s services, visit the Locations page and click on the facility’s website or call them directly.

  • Semi-Private and Private Rooms
  • Nursing Hall
  • Medicare and Medicaid Certified
  • Private Pay and Some Residential Long-Term Care Policies Accepted
  • Skilled Nursing
  • Residential Care
  • 24-hour Nursing Oversight with Health Monitoring
  • Restorative Nursing Care
  • Assistance with Understanding Medicare, Medicaid and Other Insurances
  • Hospice Care
  • Short-Term Stays for Respite, Recovery/Rehabilitation and Caregiver Vacations/Weekends
  • Dispense Medication as Ordered by a Physician
  • Serves 3 Nutritional Meals and Snacks Daily
  • Individual Emergency Security System
  • Wheel Chair Accessible Transportation
  • Ostomy Care (Tracheostomy, Gastrostomy, Colostomy, Etc)
  • Inpatient and Outpatient Therapies
  • Personalized Rehabilitation Programs
  • Physical and Occupational Therapy
  • Speech and Language Pathology
  • Physical Therapy Room
  • Stroke Rehab
  • Post Surgical Rehab
  • Complex Wound Care
  • Pressure Redistribution Equipment
  • Whirlpool Therapy
  • Therapeutic Modalities
  • Ultrasound
  • Shortwave Diathermy
  • E-stim
  • PENS
  • Peritoneal Dialysis
  • Intravenous (IV) Therapy and Enteral (tube) Feeding
  • VitalStim Therapy
  • Towel Warmer
  • Lab and Mobile X-Ray Services
  • Skills for Life Programming
  • Assistance with Daily Basic Needs
  • Bariatric Services
  • Aquatic Therapy
  • Aquatic Therapy Pool
  • Zero Entry Pool
  • Massaging and Resistance Jets
  • Variable Speed Treadmill
  • Alzheimer Special Care Unit
  • Wii Fit for Balance Therapy
  • End of Life Care
  • Memory Loss Care Unit
  • Specialized Nutritional Management
  • Pain Management Programs
  • Huntington’s Disease Unit
  • Optometry, Audiology, Podiatry, Psychiatry and Dental Care

Amenities and Activities

  • Parachute Activities
  • Daily Housekeeping
  • Laundry Services
  • Pet Therapy
  • Full-Service Beauty and Barber Shop
  • Cable/Satellite Television
  • Transportation Van
  • Room for Family Events
  • Bird Aviary
  • Mini Aquarium
  • Wireless Internet
  • Individual In-Room Activites
  • Exercise Programs
  • Birthday Celebrations
  • Cooking Classes
  • Fishing Outings
  • Parachute Activities
  • Games and Bingo
  • Arts and Crafts
  • Weekly/Monthly Movies with Popcorn
  • Community Festivals
  • Valentines Day Wedding
  • Holiday Parties
  • Resident Spotlights
  • Religious Services
  • Group Discussions
  • Live Entertainment
  • Casino Boat Trips
  • Resident Garden
  • Nature Walks
  • Outings to Ballgames
  • Volunteer Programs
  • Family Events
  • Line Dancing
  • Wedding Celebrations